Privacy Policy for Durham Salt Cave
Effective Date: July 2026
Durham Salt Cave (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
By using our website, booking services, purchasing gift cards, signing waivers, subscribing to communications, or visiting Durham Salt Cave, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with us, we may collect:
Contact Information
- Name
- Email address
- Phone number
- Mailing address (when applicable)
Appointment Information
When booking appointments through Boulevard, we may collect:
- Appointment history
- Services booked
- Preferred providers
- Appointment notes
- Gift card information
- Membership or package information
Health & Intake Information
For massage therapy or wellness services, we may collect information you voluntarily provide, including:
- Health history
- Intake forms
- Contraindications
- Emergency contact information
- Consent forms
This information is collected solely to provide safe and appropriate services.
Payment Information
Payments are securely processed by our payment providers.
Durham Salt Cave does not store your complete credit card information on our own servers.
How We Use Your Information
We use your information to:
- Schedule appointments
- Send appointment confirmations
- Send reminders
- Process payments
- Provide requested services
- Improve customer experience
- Respond to inquiries
- Maintain business records
- Send newsletters or promotions if you choose to receive them
Text Messaging (SMS)
If you provide your mobile phone number, you may receive text messages related to:
- Appointment confirmations
- Appointment reminders
- Service updates
- Account notifications
- Promotional messages if you have opted in
Message and data rates may apply.
You may opt out of promotional text messages at any time by replying STOP.
Reply HELP for assistance or contact us at:
Required Mobile Privacy Statement
No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors who provide support services (such as payment processing, scheduling, communications, website hosting, or customer support) is permitted solely for the purpose of operating our business.
Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
Email Communications
If you subscribe to our newsletter or choose to receive updates, we may occasionally send information regarding:
- Events
- Wellness offerings
- Promotions
- Educational content
- Business updates
You may unsubscribe at any time using the unsubscribe link included in our emails.
Third-Party Service Providers
We work with trusted providers that help us operate our business. Depending on the services you use, these may include:
- Boulevard (appointment scheduling and customer management)
- Payment processing providers
- Google Workspace
- Google Analytics
- Website hosting providers
- Email communication providers
These providers only receive the information necessary to perform their services.
Cookies
Our website may use cookies or similar technologies to:
- Remember website preferences
- Improve website performance
- Understand website usage
- Enhance user experience
You may disable cookies through your browser settings.
Data Security
We use commercially reasonable safeguards to protect your personal information.
While no method of electronic transmission or storage is completely secure, we work with reputable service providers and implement reasonable administrative and technical safeguards.
Children’s Privacy
Our services are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children under 13.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact information
- Request deletion of personal information where permitted by law
- Withdraw marketing consent
To make a request, contact:
Changes to this Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon posting to this page.
The Effective Date at the top will always indicate the latest revision.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Durham Salt Cave
Website:
https://durhamsaltcave.com
Email:
admin@durhamsaltcave.com